Privacy Policy

1. Introduction

SQNet Assessments (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website and during the provision of certification, training, and assessment services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with applicable data protection laws and regulations.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Information We Collect

We may collect and process the following types of personal data:

a) Personal Identification Information

  • Name, job title, organization name

  • Email address, phone number, postal address

b) Business and Certification Information

  • Application details for certification or training

  • Audit-related information and records

  • Certification status and scope (where applicable)

c) Website Usage Information

  • IP address, browser type, device information

  • Pages visited and usage patterns

d) Communication Information

  • Enquiries submitted through contact forms

  • Email correspondence and support requests

4. Purpose of Data Collection

We collect and use personal data for the following purposes:

  • To provide certification, audit, training, and related services

  • To process applications and manage certification activities

  • To communicate with clients and stakeholders

  • To maintain certification records and audit trails

  • To comply with legal, regulatory, and accreditation requirements

  • To improve our website, services, and user experience

  • To manage complaints, appeals, and feedback

  • 6. Data Sharing and Disclosure

    SQNet Assessments does not sell or rent personal data to third parties.

    Personal data may be shared only when necessary with:

    • Accreditation bodies and regulators

    • Auditors, trainers, and technical experts

    • Legal or regulatory authorities, where required by law

    • Service providers supporting our operations (under confidentiality obligations)

    All third parties are required to protect personal data in accordance with applicable privacy requirements.

    5. Legal Basis for Processing

    We process personal data based on one or more of the following legal grounds:

    • Performance of a contract

    • Compliance with legal or regulatory obligations

    • Legitimate interests related to certification and assurance activities

    • Consent, where required

    10. Data Subject Rights

    Individuals have the right to:

    • Access their personal data

    • Request correction of inaccurate or incomplete data

    • Request deletion of personal data, where applicable

    • Restrict or object to processing

    • Withdraw consent (where processing is based on consent)

    Requests related to data rights can be submitted using the contact details provided below.

    9. Data Security

    SQNet Assessments implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include access controls, secure systems, and confidentiality obligations.

    11. Cookies and Website Tracking

    Our website may use cookies to improve functionality and user experience. Cookies do not collect personal data unless voluntarily provided. Users can manage cookie preferences through their browser settings.

    12. Third-Party Links

    Our website may contain links to third-party websites. SQNet Assessments is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of such sites.

    14. Changes to This Privacy Policy

    SQNet Assessments reserves the right to update this Privacy Policy as necessary to reflect changes in legal requirements or business practices. Updates will be published on our website.

    13. Complaints and Queries

    If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, you may contact us using the details below.

    15. Contact Information

    For privacy-related enquiries, please contact:

    SQNet Assessments
    Email: info@sqnetassessment.com
    Website: www.sqnetassessment.com